Frequently Asked Questions

Account Access
Support
News & About Us

What's my username?
Your username is included in each of invoices. You may also request it from More Solutions
I lost my username.
Contact Us using our online form to quickest access. Alternatively, you may send us an e-mail at support@more-solutions.net to recover your username.
What's my password?
Your password is included in your welcome packet with your first invoice.
I lost my password.
Don't worry. Easily retrieve your password by using our Recover Password system.

I haven't received a response to my inquiry.
Typical responses times are under one hour during normal business hours, but some inquiries may take up to 24-48 hours. Please be patient with us as we respond to your issue.
How do I contact you regarding an issue?
All customers have access to our Account area. Once you login, you will be able to submit your trouble tickets. This method also guarantees the quickest response time.

How can I learn about More Solutions?
More Solutions has a long history. Learn about it.
What shows do you attend?
We attend many jewelry-related trade shows throughout the year. See our upcoming visits here.